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Standards and guidelines

These standards and guidelines are designed to assist Queensland public library staff and local governments in the planning and development of their library services. The Public Library Standards Steering Group drives the ongoing review and development of the standards and guidelines.

  1. Operational services standard (PDF  50 KB) - To provide standards and guidelines for a minimum set of operational services that enable the community effective access to library facilities and the services and collections they offer. Revised August 2009.
  2. Staffing standard (PDF  53 KB) - To provide the minimum requirement for overall staffing and qualified staff levels to ensure consistency of service delivery across local government. Revised May 2008.
  3. Shared facilities standard (PDF  52 KB) - To provide the minimum requirements for operating a public library service within a shared environment. Revised December 2008.

    Guidelines and Toolkit for shared facilities best practice (PDF  21 KB) - December 2008

  4. Library buildings standard (PDF  50 KB) - To provide standards and guidelines for developing physical library facilities which serve the identified needs of the community. Library buildings should be attractive and designed for efficiency, sustainability, accessibility, functionality and flexibility. Revised October 2009.
  5. Mobile libraries standard (PDF  71 KB) - To provide standards and guidelines for a public library service delivered via a specially designed and equipped vehicle. Mobile libraries extend library service to clients without convenient access to a static library, providing a comparable level of service. Revised June 2009.
  6. Library collections standard (PDF  81 KB) - To provide standards and guidelines for the development and management of library collections which meet the information, education, recreation and cultural needs of the community, and support the development of lifelong learning. Revised June 2009.
  7. Interlibrary loans standard (PDF  53 KB) - To provide standards and guidelines for the provision of community access to resources via the effective use of resource sharing and an efficient interlibrary loan and document delivery service. Revised November 2011.
  8. Local studies standard (PDF  51 KB) - To provide standards and guidelines for the maintenance and provision of access to a continuously developing library collection which documents, preserves and presents the historical and contemporary development of the local community. Revised June 2010.
  9. Reference services standard (PDF  62 KB) - To provide standards and guidelines for the delivery of effective reference and information services to the community and the collection and management of suitable resources to support these services. Revised October 2009.
  10. Specialist service standards - The following sub-sections address a range of possible specialisations within the public library sector. They address the library's focus on literacy issues, services for people who read or speak a language other than English, in addition to addressing services for people with a disability, for young people and for Indigenous Australians.

    To meet the different emphases of different communities including unidentified groups, consideration of specialisation must be considered in the context of the mainstreaming of resources and multiskilling with the overarching principles of equity and access routinely applied.

    10.1 Literacy services standard (PDF  52 KB) - To provide standards and guidelines for the continuing development of library services aimed at improving the literacy skills of all members of the community. Revised September 2010.

    10.2 Multicultural services standard (PDF  43 KB) - To provide standards and guidelines for developing multicultural library services which provide equitable access, encourage participation and foster cohesion for Queensland’s culturally and linguistically diverse communities. Revised July 2008.

    10.3 Disability services standard (PDF  52 KB) - To provide standards and guidelines for developing library services and resources which offer barrier-free access and encourage inclusiveness and participation for people with disabilities. Revised April 2009.

    10.4 Young peoples services standard (PDF  46 KB) - To provide standards and guidelines for developing young peoples services in libraries. Revised April 2009.

    10.5 Library services standard for Aboriginal people and Torres Strait Islanders (PDF  100 KB) - To provide standards and guidelines for public libraries, including Indigenous Knowledge Centres (IKCs), for the delivery of library services for Aboriginal people and Torres Strait Islanders. Revised April 2010.

  11. Technology standard - (PDF  68 KB) - To provide minimum standards for the effective use of information and communications technology in Queensland public libraries. Revised April 2010
  12. Resource description standard - (PDF  43 KB) - To provide a framework for access to library collections, through the bibliographic control of library materials and the interchange of bibliographic data. Revised October 2008.

    Guidelines for end processing - (PDF  25 KB) - September 2008

  13. Resource List (PDF  82 KB) - This resource list includes selected material and bibliographies used in research for the development of the standards. Revised November 2010.
Last updated
29th June 2012