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Service Level Agreement

The Service Level Agreement between local governments and the Library Board of Queensland is valid for the period 1 July 2014 to 30 June 2017.

Service Level Agreement 2014-2017 for Independent libraries (PDF 141 KB)

Service Level Agreement 2014-2017 for Rural Libraries Queensland libraries (PDF 142 KB)

Service Level Agreement 2014-2017 for Indigenous Knowledge Centres (PDF 143 KB)

The First 5 Forever (formerly known as Best Start) Family Literacy Initiative Service Level Agreement between local governments and the Library Board of Queensland is valid for the period 1 January 2015 to 31 December 2018

Best Start Service Level Agreement 2015-2018 for Independent libraries (PDF 144 KB)

Best Start Service Level Agreement 2015-2018 for Rural Libraries Queensland libraries (PDF 123 KB)

Library strategic plan development

It is a requirement of the Service Level Agreement that public libraries develop a strategic plan/operational plan for the library service. If you need assistance in the development of a strategic plan for your library service, the following guide has been developed for your use.

Strategic Plan Development Guide (PDF 510 KB)

More information

Telephone: Co-ordinator Public Library Services, on 07 3842 9049

Last updated
21st March 2017